Case Study Hotel St Eia

• This family-run hotel has commissioned a website which exudes style and class. The format is straightforward for ease of navigation but the hotel owners have included a wealth of information on both their hotel and the immediate area.
• The stunning location of the hotel is clearly a major selling point and the site makes good use of images to show potential customers the attractive location in which the hotel is set. The site offers an additional informative section on the more general locality with plenty of ideas to attract guests with a range of interests as well as useful links to other websites.
• Equally important to any accommodation website, is the need to give guests a good idea of the interior of the hotel. Sections on both the facilities and accommodation provide images and details which are necessary for people thinking of booking accommodation.
• The emphasis is on customer service and on a subtle level the website reinforces this strongly. Clearly much thought has gone into the content and the ease with which information can be accessed. Touches like a brief history of the building itself and the origins of the name add interest to the hotel and make it more appealing to customers.
• Contacting the hotel is easy, with the full range of methods/options clearly signposted on the site.
• Hotel St. Eia is an eighteen bedroom proprietor-operated hotel situated in a commanding position overlooking St Ives harbour and Porthminster beach. Facilities include a 36 cover restaurant, roof garden, lounge and bar as well as a great springboard location to experience the best of Cornwall.